How to configure Support Plans

Before you startLink to this anchor

To complete the actions presented below, you must have:

• A Scaleway account logged into the console
• Owner status or IAM permissions allowing you to perform actions in the intended Organization

The default support plan for an Organization is the Basic plan, but it can be upgraded from the Scaleway console.

1. Scroll to the Support plan section in your Organization dashboard.

   Note

   Alternatively, click the question mark icon on the top menu to go directly to the console Help Center.

2. Click Upgrade plan. You are redirected to the Support plans tab of the console Help Center.

   

3. Select a plan, and click Select Plan to proceed. A pop-up displays a disclaimer message informing you that your payment will be made automatically on the current month’s invoice.

4. Read the message carefully, then click I understand to confirm the change.

   

An overview of your previous and current plans is available under Support Plans History.